Innovating how organizations manage physical infrastructure.
IDN builds friendly, affordable cloud and mobile facilities management software. Employee-owned, self-funded, and focused on the people who use our tools every day.
20+ years building for facility managers.
IDN was founded in 2008 with a simple goal: develop internet-based software that helps organizations manage their major assets — buildings and the systems that keep them running. We wanted to solve the problems clients kept hitting with traditional infrastructure and management solutions: cost, usability, and implementation.
Founded in the depths of the 2008 financial crisis, we set out to be a different kind of software company — one that cared about the people who develop the code and the customers who use it, not shareholders or an endless cycle of disruptive upgrades. We are self-funded, carry no debt, and have no venture capital relationships.
Small and nimble, fast to respond, and constantly innovating have been the keys to our longevity. Today we deliver enterprise-grade facilities management on the cloud, on mobile, and through custom applications built on the IDN Platform.
IDN launches in Boulder and Vancouver with a mission to modernize infrastructure management.
The IDN Platform matures into a full cloud and mobile-first FM toolkit for enterprises.
Turn-key, out-of-the-box facilities management for organizations of every size.
Two Offices, Five Partners, One team.
Our base for marketing, operations, and administration.
Engineering and support across web, desktop, and mobile, plus the Infrastructure.Net data platform that powers IDN CAFM applications.
The people behind the solutions.
Nick brings over 35 years experience in software development and marketing. His top priority is generating broader awareness of the firm's latest innovations in cloud-based, mobile facilities management solutions. Nick spent many years being active in the International Facility Management Association (IFMA) as well as receiving multiple awards from Autodesk, Inc and ARCHIBUS/FM for innovative software development and outstanding service delivery. When not at his sit/stand desk, Nick enjoys cooking and exploring British Columbia's fine wines.
Rich has been the chief product engineer and developer of our advanced FM solutions since 2008. An early programmer of AutoCAD extensions and SQL databases, Rich has designed and built the powerful platform that is in use by many enterprise clients. Currently, he is focused on advancing the ease of use and knowledge base features of the solution set. Rich and his wife are the proud parents of two yellow labs, Kepler and Hubble. Whenever possible Rich enjoys woodworking, pickleball, and playing overly complicated board games.
Ken has worked in the enterprise facilities management industry since the 1990s with IBM and other corporate service providers. Certified in TRIRIGA and iOffice as well as an early AutoCAD instructor, he has many years of experience in software implementation and has led multiple successful FM projects with clients such as Boeing, Starbucks, BC Hydro and the Social Security Administration. Currently, he is focused on developing comprehensive training and webinar materials to simplify our system adoption. Outside of work, Ken enjoys being an all around handyman and driving his classic car.
Lise has over 30 years of experience in corporate accounting as a CPA Certified Public Accountant, Ret'd and Certified Fraud Examiner CFE, Ret'd, most recently as a forensic analyst at the BC Law Society. She has successfully implemented modern accounting systems across various industries, including wholesale distribution, high technology, and medical testing. Currently, Lise is focused on streamlining the company's administration, legal, and accounting matters. Outside of work, Lise enjoys weaving, cross stitching and travel.
IDN Platform customers, past and present.
From universities and hospitals to transportation authorities, refineries, and global technology companies — organizations of every size trust IDN to manage the buildings and systems that keep their operations running.
Work with us.
Tell us about the facilities you manage and we'll show you how IDN can help.